Perspective · 04

Evaluation is the operating system

The learning loop belongs in the product design, not at the end of it.

Define success measures and failure modes alongside the workflow. Capture disagreement, low-confidence cases, overrides, and downstream outcomes. Those signals should shape prompts, retrieval, policy, and product behavior through controlled change—not silent model drift.

Apply the idea

Use this principle as a review question: where is the relevant evidence visible, what remains governed by explicit rules, and who has the authority to challenge or stop the system?