About
From enterprise transformation to agentic product systems.
I work at the intersection of product strategy, enterprise delivery, business architecture, and AI—turning complicated operating realities into clear systems, decisions, and outcomes.My career has centered on one recurring challenge: how specialized expertise becomes usable. Across regulated and complex environments, I’ve built governance, workflows, decision structures, and products that make evidence easier to find and judgment easier to apply.
Career story
A progression through delivery, process, architecture, portfolio strategy, and applied AI.- Oct 2022 — Present01
Freddie Mac
Program Manager Sr.
- Govern strategic delivery across five mission portfolios, aligning product, engineering, architecture, operations, risk, and compliance.
- Architected an AI-enabled RAG governance solution with source transparency, review checkpoints, escalation controls, and human oversight.
- Led practical Responsible AI education and redesigned or automated more than 20 procedures using Lean Six Sigma practices.
- May — Oct 202202
Smartsheet
Solutions Consultant
- Led enterprise discovery, target-state solution planning, roadmaps, and adoption strategy.
- Aug 2021 — May 202203
FEPOC / CareFirst BlueCross BlueShield
Business Architect · Contract
- Designed ePMO intake, prioritization, decision rights, portfolio visibility, capability models, and BPMN 2.0 processes.
- May — Aug 202104
ServiceNow
Digital Solutions Consultant
- Advised Fortune 100 clients on ITBM/SPM governance and adoption; résumé reports 5%+ pipeline growth and approximately $250K in net-new annual contract value.
- Jan 2019 — May 202105
FEPOC / CareFirst BlueCross BlueShield
Process Governance & Quality Assurance
- Supported governance across more than 25 teams and helped mitigate more than 100 risks, issues, and dependencies.
- May 2015 — Jan 201906
Ellucian
Software Analyst · Global Support
- Supported more than 300 higher-education clients and release readiness across multiple cross-functional projects.
- May 2014 — May 201507
National Automobile Dealers Association
Project Manager · Compliance
- Led the compliant transition of 350 defined-benefit plans to a new benefits platform.
Education
MBA, Kansas Wesleyan University
B.S. Business Management Administration, Strayer UniversitySelected credentials
PMP · PMI-ACP · SAFe
Prosci Change Management · Lean Six Sigma Green Belt · Enterprise Architecture · Certified ScrumMasterAI learning
Agentic AI for Business Managers
Georgetown University · Generative Artificial Intelligence, Villanova University (expected Oct 2026)What connects the work