About

From enterprise transformation to agentic product systems.

I work at the intersection of product strategy, enterprise delivery, business architecture, and AI—turning complicated operating realities into clear systems, decisions, and outcomes.

My career has centered on one recurring challenge: how specialized expertise becomes usable. Across regulated and complex environments, I’ve built governance, workflows, decision structures, and products that make evidence easier to find and judgment easier to apply.

10+Years across programs, products, and transformation
5Mission portfolios governed in my current role
20+Procedures redesigned or automated
300+Higher-education clients supported

Career story

A progression through delivery, process, architecture, portfolio strategy, and applied AI.
  1. Oct 2022 — Present01

    Freddie Mac

    Program Manager Sr.

    • Govern strategic delivery across five mission portfolios, aligning product, engineering, architecture, operations, risk, and compliance.
    • Architected an AI-enabled RAG governance solution with source transparency, review checkpoints, escalation controls, and human oversight.
    • Led practical Responsible AI education and redesigned or automated more than 20 procedures using Lean Six Sigma practices.
  2. May — Oct 202202

    Smartsheet

    Solutions Consultant

    • Led enterprise discovery, target-state solution planning, roadmaps, and adoption strategy.
  3. Aug 2021 — May 202203

    FEPOC / CareFirst BlueCross BlueShield

    Business Architect · Contract

    • Designed ePMO intake, prioritization, decision rights, portfolio visibility, capability models, and BPMN 2.0 processes.
  4. May — Aug 202104

    ServiceNow

    Digital Solutions Consultant

    • Advised Fortune 100 clients on ITBM/SPM governance and adoption; résumé reports 5%+ pipeline growth and approximately $250K in net-new annual contract value.
  5. Jan 2019 — May 202105

    FEPOC / CareFirst BlueCross BlueShield

    Process Governance & Quality Assurance

    • Supported governance across more than 25 teams and helped mitigate more than 100 risks, issues, and dependencies.
  6. May 2015 — Jan 201906

    Ellucian

    Software Analyst · Global Support

    • Supported more than 300 higher-education clients and release readiness across multiple cross-functional projects.
  7. May 2014 — May 201507

    National Automobile Dealers Association

    Project Manager · Compliance

    • Led the compliant transition of 350 defined-benefit plans to a new benefits platform.

Education

MBA, Kansas Wesleyan University

B.S. Business Management Administration, Strayer University

Selected credentials

PMP · PMI-ACP · SAFe

Prosci Change Management · Lean Six Sigma Green Belt · Enterprise Architecture · Certified ScrumMaster

AI learning

Agentic AI for Business Managers

Georgetown University · Generative Artificial Intelligence, Villanova University (expected Oct 2026)

What connects the work

Expertise becomes valuable when people can act on it.

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